Direct Billing

Our office will direct bill your insurance company for any massage therapy services you receive from us provided that the policy you have allows for assignment of benefits. This means the policy has a provision that allows for the provider to invoice for the service, saving you from paying and then submitting for reimbursement.

Insurance policies vary, so you may wish to contact your insurance and enquire about the type of coverage available to you. On your 1st visit to our office we would ask that you bring your Insurance card with you.

Should your policy not allow us to direct bill, upon payment we will issue you with a receipt that has all the necessary information required so that you might submit and receive reimbursement from your insurance company.

Questions I should ask my Insurance Company

Does my policy include coverage for Registered Massage Therapy?
In order to get reimbursement from an insurance policy your massage therapist must be registered with the College of Massage Therapists of Ontario.

Do I require a prescription for massage and if so does it need to be renewed each year?
If a prescription is required talk with your doctor or should you not have a doctor you can go to a walk-in clinic and speak with the doctor there.

When does my year start for coverage?
Most often it is the calendar year but some companies may start your benefits from the date of the 1st treatment you receive.

How much coverage is available and does this amount include other health care professional services such as chiropractors and naturopaths?
Coverage may be a lump sum, a % up to a certain amount or a monetary amount per visit with or without a limit. It may be that health care providers are grouped together and the amount is not assigned just for massage services.

Am I required to do anything?
You may have to sign up on your Insurance Companies Plan member site so make sure to ask if this, or anything else is required of you.

Our office is authorized to direct bill to the following Companies:
Manulife Financial
Great-West Life
Greenshields Canada
Sunlife Financial
Blue Cross
Standard Life
Desjardins Insurance
Industrial Alliance
Johnson Inc.
Maximum Benefit or Johnston Group
Chambers of Commerce Group Insurance